CBSE Class 12 Business Studies Sample Question Paper 2022 (Set-2)
SAMPLE PAPER (Set-2)
Class 12 – Business Studies (054)
Time Allowed: 2 hours
Maximum Marks: 40
- This is a Subjective Question Paper containing 12 questions.
- This paper contains 4 questions of 2 marks each, 4 questions of 3 marks each and 4 questions of 5 marks each.
- 2 marks questions are Short Answer Type Questions and are to be answered in 30-50 words.
- 3 marks questions are Short Answer Type Questions and are to be answered in 50-80 words.
- 5 marks questions are Long Answer Type Questions and are to be answered in 80-120 words.
- This question paper contains Case/Source Based Questions.
1. Two sources of internal recruitment:
- 1. Promotion refers to shifting of an employee to a higher position, carrying higher responsibilities, facilities, status and pay.
- 2. Transfer involves shifting of an employee from one job to another, one department to another, without substantive change in the responsibilities and status of the employee.
2. Offer for Sale: Under this method securities are not issued directly to the public but are offered for sale through intermediaries like issuing houses or stock brokers. In this case, a company sells securities embolic at an agreed price to brokers who, in turn, resell them to the investing public.
- 1. Workload analysis: This would enable an assessment of the number and types of human resources necessary for the performance of various jobs and accomplishment of organizational objectives.
- 2. Workforce analysis: This would reveal the number and type available.
4. a) Controlling
b) Measurement of actual performance Once performance standards are set, the next step is measurement of actual performance.
Performance should be measured in an objective and reliable manner. There are several techniques for measurement of performance. These include personal observation, sample checking, performance reports, etc.
5 Non monetary incentives: (Any two)
- 1. Job enrichment: It is concerned with designing jobs that include greater variety of work content, require higher level of knowledge and skill, etc,.
- 2. Employee recognition programs: Recognition means acknowledgment with a show of appreciation.
- 3. Job security: Employees want their job to be secure. They want certain stability about income and work so that they do not feel worried about these aspects and work with greater zeal.
6. Importance of Directing: (Any three)
- 1. Directing helps to initiate action by people in the organization towards attainment of desired objectives.
- 2. Directing integrates employees’ efforts in the organization in such a way that every individual effort contributes to the organizational performance.
- 3. Directing guides employees to fully realize their potential and capabilities by motivating and providing effective leadership.
- 4. Directing facilitates introduction of needed changes in the organization.
- 5. Effective directing helps to bring stability and balance in the organization since it fosters cooperation and commitment among the people and helps to achieve balance among various groups, activities and the departments.
Leadership indicates the ability of an individual to maintain good interpersonal relations with followers and motivate them to contribute for achieving organisational objectives. (or any other correct definition)
Styles of leadership (Any two):
(i)Autocratic or Authoritarian leader gives orders and expects his subordinates to obey those orders.
(ii) Democratic or Participative leaders will develop action plans and make decisions in consultation with their subordinates.
(iii) Laissez faire or Free-rein leader does not believe in the use of power unless it is absolutely essential.
7. Factors affecting working capital requirement of the company (Any three) :
- 1. Nature of Business influences working capital requirements in a trading organization which usually needs a smaller amount of working capital compared to a manufacturing organization, while service industries which usually do not have to maintain inventory require less working capital.
- 2. Scale of operations influences working capital requirements in large organization’s which require a large amount of working capital as compared to the organizations which operate on a lower scale.
- 3. Business cycle affects the requirement of working capital by a firm, as in case of a boom a larger amount of working capital is required as compared to the period of depression.
- 4. Seasonal Factors affect the working capital requirement, as in peak season large amounts of working capital is required and lower amount is required in the lean season.
- 5. Production cycle affects the working capital requirement, as it is higher in firms with longer processing cycles and lower in firms with shorter processing cycles.
- 6. Credit allowed in a firm with liberal credit policy results in a higher amount of debtors, increasing the requirement of working capital.
- 7. Credit availed by a firm, to the extent to which the firm avails the credit on purchases the working capital requirement is reduced.
- 8. Operating efficiency may reduce the level of raw materials, finished goods and debtors resulting in lower requirement of working capital.
- 9. Availability of raw material influences the working capital requirement as larger the lead time, larger the quantity of material to be stored and larger shall be the amount of working capital required.
- 10. If the growth potential of a concern is perceived to be higher, it will require a larger amount of working capital.
- 11. Higher level of competitiveness may necessitate larger stocks and increases working capital requirement.
- 12. The working capital requirement of a business becomes higher with higher rate of inflation.
8. Importance of controlling (Any two):
- 1. Accomplishing organizational goals: The controlling function measures progress towards the organizational goals and brings to light the deviations, if any, and indicates corrective action.
- 2. Ensuring Order and discipline: Controlling creates an atmosphere of order and discipline in the organization. It helps to minimize dishonest behavior by keeping a close check on their activities.
- 3. Making efficient use of resources: Each activity is performed in accordance with predetermined standards and norms. This ensures that resources are used in the most effective and efficient manner.
- 4. Improving employee motivation: A good control system ensures that employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised. It, thus, motivates them and helps them to give better performance.
9. Rights of a Consumer under the Consumer Protection Act, 2019 (Any five):
- 1. Right to safety: The consumer has a right to be protected against goods and services
which are hazardous to life, health and property.
- 2. Right to be informed: The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc.
- 3. Right to be assured: The consumer has the freedom to assess a variety of products at competitive prices.
- 4. Right to be heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.
- 5. Right to seek redressal: The consumer has a right to get relief against unfair trade practice of restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectation.
- 6. Right to consumer education: The consumer has a right to acquire knowledge and to be a well informed consumer throughout life.
Responsibilities of a Consumer under the Consumer Protection Act, 2019 (Any five):
- 1. Be aware of various goods and services available in the market so that an intelligent and wise choice can be made.
- 2. Buy only standardized goods as they provide quality assurance.
- 3. Learn about the risks associated with products and services, follow manufacturer’s instructions and use the products safely.
- 4. Read labels carefully so as to have information about prices, net weight, manufacturing and expiry dates, etc.
- 5. Assert yourself to ensure that you get a fair deal.
- 6. Be honest in your dealings. Choose only from legal goods and services and discourage unscrupulous practices.
- 7. Ask for a cash memo on purchase of goods or services.
- 8. File a complaint in an appropriate consumer forum in case of a shortcoming in the quality of goods purchased or services availed.
- 9. Form consumer societies which would play an active part in educating consumers and safeguarding their interests.
- 10. Respect the environment.
10 Regulatory Functions of Securities and Exchange Board of India (Any five)
- 1. Registration of brokers and sub-brokers and other players in the market.
- 2. Registration of collective investment schemes and Mutual Funds.
- 3. Regulation of stock brokers, portfolio exchanges, underwriters and merchant bankers and the business in stock exchanges and any other securities market.
- 4. Regulation of takeover bids by companies.
- 5. Calling for information by under- taking inspection, conducting enquiries and audits of stock exchanges and intermediaries.
- 6. Levying fee or other charges for carrying out the purposes of the Act.
- 7. Performing and exercising such power under Securities Contracts (Regulation) Act 1956, as may be delegated by the Government of India.
Steps in the process of selection discussed:
- 1. Preliminary Screening.
- 2. Selection Tests.
- 3. Employment interview
(b). Next two steps:
- 1. Reference and background checks – Many employers request names, addresses and telephone numbers of references for the purpose of verifying information and gaining additional information on an applicant. Previous employers, known persons, teachers and university professors can act as references.
- 2. Selection Decision- The final decision has to be made from among the candidates who passed the tests, interviews and reference checks. The views of the concerned manager will be generally considered in the final selection.
- 3. Medical Examination- After the selection decision and before the job offer is made, the candidate is required to undergo a medical fitness test. The job offer is given to the candidate being declared fit after the medical examination.
12. Dividend decision: The decision involved here is how much of the profit earned by the company (after paying tax) is to be distributed to the shareholders and how much of it should be retained in the business.
Factors affecting Dividend decision: (Any two)
- 1. Amount of Earnings: Dividends are paid out of current and past earnings. Therefore, earnings are a major determinant of the decision about dividend.
- 2. Growth Opportunities: Companies having good growth opportunities retain more money out of their earnings so as to finance the required investment. The dividend in growth companies is, therefore, smaller, than that in the non– growth companies.
- 3. Cash Flow Position: The payment of dividend involves an outflow of cash. A company may be earning profit but may be short on cash. Availability of enough cash in the company is necessary for declaration of dividend.
- 4. Access to Capital Market: Large and reputed companies generally have easy access to the capital market and, therefore, may depend less on retained earnings to finance their growth. These companies tend to pay higher dividends than the smaller companies which have relatively low access to the market.